Privacy policy
Last updated: August 24, 2026
CameraVice operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CameraVice is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details: your name, billing address, shipping address, phone number, and email address.
Financial and payment information: credit card, debit card, or financial account numbers, transaction details, form of payment, payment confirmation, and other payment details.
Account information: your username, password, security questions, preferences, and settings.
Transaction and shopping activity: items you view, search terms you enter, items added to or removed from your cart, items added to your wishlist, purchases, returns, exchanges, cancellations, and past transaction records.
Checkout and interaction events: actions related to initiating checkout, payment processing, customer click IDs, customer agent IDs, and completed purchase activity.
Communications with us: information included in your messages to us, such as customer support inquiries.
Device and network information: browser type, network connection details, IP address, device identifiers, and related technical data.
Usage information: data on how and when you navigate or interact with the Services.
Personal Information Sources
We collect personal information from the following sources:
Directly from you: when you create an account, browse the Services, make a purchase, initiate checkout, communicate with us, or otherwise submit information directly.
Automatically through tracking technologies: when you visit or interact with our site, through cookies, pixels (such as the Meta/Facebook pixel), tags, and unique identifiers (including Customer Click IDs and Customer Agent IDs) stored on or sent from your device.
From our service providers: third parties engaged to support tech infrastructure, payment processing, site operations, or customer support who process information on our behalf.
From marketing and analytics partners: third-party advertising platforms and analytics providers.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we use personal information for the following purposes:
Provide, Tailor, and Improve the Services: We use your personal information to fulfill our contract with you, process payments, fulfill orders, process returns or exchanges, remember your shopping cart items and preferences, manage accounts, provide notifications, enable customer reviews, and tailor product recommendations based on your views and search activity.
Marketing and Advertising: We use your personal information—including page views, search terms, cart activity, and contact details—to deliver targeted promotional emails, SMS, or postal mail, and to display online ads on third-party platforms (like Facebook and Instagram) tailored to your interests and previous site activity.
Security and Fraud Prevention: We use your personal information to authenticate accounts, process secure payments, prevent malicious or illegal activity, protect public safety, and secure our platform.
Communicating with You: We use your information to answer support requests, deliver order updates, and maintain our customer relationship.
Legal Reasons: We use personal information to comply with legal process, respond to law enforcement or court orders, participate in legal proceedings, and enforce our terms and policies.
How We Disclose Personal Information
In certain circumstances, we disclose personal information to third parties for legitimate business and marketing operations:
Service Providers and Hosting: With Shopify, IT services, payment processors, cloud hosts, fulfillment centers, and logistics carriers performing operations on our behalf.
Advertising and Analytics Partners: We share customer data—including page and product views, cart additions/removals, search terms, initiated checkouts, purchases, contact details (name, email, phone, address), and tracking IDs (Customer Click ID and Customer Agent ID)—with third-party advertising partners (such as Meta/Facebook) via pixels, cookies, and integrations to measure ad performance, build targeted audiences, and show you personalized ads across external sites.
Direct Requests and Consent: When you direct or consent to data sharing, such as through third-party logins or social widgets.
Business Transfers and Legal Compliance: In connection with a merger, sale, or bankruptcy proceeding, or to comply with valid subpoenas, search warrants, or court orders.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to external websites or online platforms. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies. We are not responsible for the privacy, security, or content of external third-party sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you are a parent or guardian and believe your child provided us with personal information, contact us to request its deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are completely impenetrable, and we cannot guarantee absolute security. Data sent over unsecure networks may be intercepted during transit. We retain your personal information based on operational needs, such as managing active accounts, fulfilling orders, satisfying legal obligations, resolving disputes, and enforcing contracts.
Your Rights and Choices
Depending on your region, you may have specific rights regarding your personal information:
Right to Access / Know: Request access to the personal information we hold about you.
Right to Delete: Request deletion of personal information stored by us.
Right to Correct: Request corrections to inaccurate personal data.
Right to Portability: Request a copy of your personal data in a structured, portable format.
Right to Opt Out of Sale or Targeted Advertising: Opt out of having your data shared or sold for targeted behavioral advertising. You can also use automated signals like the Global Privacy Control (GPC) to set your tracking preferences.
Communication Preferences: Opt out of promotional communications at any time by using the "unsubscribe" link in our emails. Transactional messages (like order confirmations) will still be sent.
To exercise these rights, contact us at the email listed below. You can also review how Shopify handles user data requests by visiting Shopify Privacy. We will not discriminate against you for exercising your privacy rights. Identity verification may be required prior to fulfilling requests.
Complaints
If you have concerns about our privacy practices, contact us using the details below. Depending on your jurisdiction, you may have the right to appeal our decision or file a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, processed, and stored outside your country of residence. When transferring data from the European Economic Area or United Kingdom, we rely on standard mechanisms like standard contractual clauses or equivalent legal protections.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our technology, practices, or legal obligations. Updated versions will be posted here with a revised "Last updated" date.
Contact Us
If you have questions about our privacy practices or wish to exercise your rights, email us at cameraviceshop@gmail.com or write to us at:
CameraVice
601 W. Watauga Ave
Johnson City, TN, United States