Answers Here

FAQ

Where & How Do We Ship?

We currently ship within the United States via USPS or UPS. Every shipment is insured for the full purchase amount for added protection.

Do We Test Our Cameras? 

Yes, we inspect and clean all of our cameras before listing them. We also take test photos with our digital cameras and include the sample photos on each listing. Check each listing for the camera's grade according to the CameraVice grading rubric. Film cameras are only described as film tested when a roll has been shot and developed. 

Does My Camera Come With Everything I Need? 

Each listing has an “Included” section and lists what comes with the camera. Batteries, film, memory cards, and bags vary by listing. Unsure whether you will need anything else? Contact us before ordering, and we will help you check. 

What If There Is A Problem With My Camera?

For any issues, contact us with your order number and a description of the issue so we can help troubleshoot or explain your return options. Visit our return policy for eligibility, time limits, and instructions.

What Condition Will My Camera Be In? 

Our cameras are pre-owned, so cosmetic wear varies. Review the listing and condition description/camera grade. Also, inspect the photos and description for potential scratches, signs of use, and any disclosed issues before purchasing. Please contact us if you would like clarification about a specific camera. 

How Do I Transfer Photos From My Digital Camera?

A compatible memory card reader is usually the simplest option. The reader needs to support your camera's memory card and your phone's connection.